Well Att came into our neighborhood and upgraded our internet service. Okay fine. The only problem was that until the upgrade was complete they disconnected our service. NO INTERNET. All we had to do is schedule a time for them to send someone out and do something to the house and install a new modem.
We scheduled for this Saturday between 12-2.
Yeah got home Thursday night and there were two messages from ATT. They sent someone out at 3 and we would not answer the door. HELLO WE TOLD YALL IT WAS GOING TO BE THE WEEKEND>>WE WORK!!
Then they missed the time slot. I called...even though we scheduled a SECOND time for Saturday from 12-2 they had us down for Monday between 8-10.
I am beginning to think that the scheduling people at ATT are retarded.
When I tell Tracey all of this she calls them and unloads on them. Only to find out they don't know WHY I was told Monday that the service man is just running late and will be at our house shortly.
He got here..worked for 3 hours and still did not hook us up. Something about the equipment outside. He did manage though to knock out our phones.
Another tech came out..a woman..WOW..don't see those everyday...this morning at 8:00. In about 15 minutes she had us connected and running.
That's ONE for the ladies!
For the record I can't tell our Internet is any faster.
2 comments:
Ah technology, what would we do without it.
It looks like you typed faster.
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